What is the Distribution System?

The Water Distribution department is responsible for the delivery of safe drinking with minimal interruptions. The goal of the water distribution program is to ensure that the water produced by the Water Treatment Plant is delivered to all City water customers without interruption, at appropriate pressure and is accurately measured for billing purposes. The City's water distribution system consists of 56 miles of water lines, 365 fire hydrants and approximately 500 gate valves.  Distribution pressures range from 60 to 130 psi.

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1. I have a question about my water bill. Who should I call?
2. Where do I send backflow reports?
3. Is water my expensive?
4. What is the Distribution System?
5. Leaks – If there is water in my front yard or the street?
6. Where does my water come from?
7. What is my water’s hardness?
8. Do I need a water softener?
9. Is my water fluoridated?
10. Are chloramines used to treat my water?
11. Can I taste or smell chlorine in my water?
12. Can I remove chlorine from my water?
13. Do Hazardous Algae Blooms (HABs) affect my water?
14. Why water is discolored or cloudy?
15. There is a pink slime or growth in my toilet or shower. Is this caused by my water?