In 2018, the City Council and the Town Board contracted with the Center for Public Safety Management (CPSM) to complete an analysis of the fire services-service delivery and fire staffing models of each entity (City and Town). As described in the report, "This analysis is designed to provide the City and Town with a thorough and unbiased review of services provided to the City by the Canandaigua Fire Department and those fire departments serving the Town."
In 2025, the City Council contracted with the Center for Public Safety Management (CPSM) to complete an updated assessment of the City's Fire Department, EMS ground transport provider (Canandaigua Emergency Squad) and the Ontario County Emergency Communications Center (911 Center)